We are excited as nearly 5 months of coaching/training on our ticketing system looks to bring an improved client experience. Our client support issues are being managed through Priority, Urgency, and SLA's. Our technicians are getting away from ticket lists, and working out of awesome...
Protecting the Future 2024: As technology continues to advance at an unprecedented pace, so does the threat of cybercrime. In 2024, we can expect to see developments in cybersecurity technology that will help us stay ahead of potential security breaches. From artificial intelligence to blockchain, here...
Welcome to 2024 We are officially out of the woods with the Holidays and back to business. I am super proud of our Team here at SOS. There were a few events over the holidays/days off that they jumped on - some without our clients even...
If you are reading this article, you probably have some desire to get into, maybe cyber security, maybe cloud services, maybe, software development, we made this article so that we could share with you what you can actually expect in your first IT job well...
Malware Can malware be installed on iPhone Malware may infect any device that connects to the internet and has a CPU capable of running arbitrary code. It is extremely unusual to download malware that corrupts an iOS device in the same manner that it would infect a Windows...
6 Types of Malware Malware, short for malicious software, is a persistent threat to computer systems and networks worldwide. It encompasses various types of harmful programs that can cause significant damage, compromise security, and steal sensitive information. In this blog article, we will explore some of...
December is Here December is a crazy month! Personally, our family has 2 birthdays in December, add on Christmas, parties, events, new years, etc...
As Taylor Swift's glitter-filled Eras Tour goes to Cincinnati, Kansas City, and Denver, a Swiftie you know and love might be duped. It's a scenario that fans in other places, like as Atlanta and Nashville, are all too familiar with. Swift's Eras Tour began in Glendale, Arizona...
In a cyberattack that occurred in September, MGM Resorts has admitted that hackers obtained an undisclosed quantity of personal data from its patrons. The projected damages to the massive hotel and casino chain are $100 million. On September 11, the massive hotel and casino chain initially...
Spear phishing scams have emerged as a highly targeted and sophisticated form of cyberattack, posing a significant threat to businesses. In this comprehensive exploration of spear phishing, we shed light on the techniques cybercriminals use to exploit unsuspecting individuals and organizations. Understanding the nuances of...